Amadeus has announced the creation of the world’s first interline Electronic Miscellaneous Document (EMD) link. The application of EMD to interline partnerships means that participating airlines can now facilitate payment for and delivery of ancillary services across their partnerships and alliances.
Amadeus estimates that up to 20% of air bookings made through its system are the result of interline partnerships, representing a huge opportunity for airlines to increase revenues through the sale of ancillary services via their partner carriers. In addition, EMDs remove the need for paper documents to account for the sale of ancillary services, which IATA believes will save the industry 0.9 USD billion annually.
Interline EMD processing between Finnair and Egypt Air means the carriers’ customers can now buy ancillary services across interline flights, safe in the knowledge that the operating airline will know the service has been purchased. Previously, the only way the operating airline would know a customer had purchased an ancillary service, such as extra baggage allowance, was through a paper document provided by the traveller at the airport.